Total Quality Management Master Case Study Example | Topics and Well Written Essays - 3250 words

Total Quality Management Master - Case Study Example Given the nature of their responsibilities and the means available to the police department in general, discharge of police functions is found to be more problematic than any other public services. However, it can reasonably be stated that with a proper assessment of the capabilities and readiness TQM can be applied even to the police department to ensure satisfied service to the public. Implementation of TQM in public service departments has always been a difficult and cumbersome process; but the continuing pressures for transparency, accountability and service expectations, TQM requires increased management attention for effecting improvements. Based on the assessment of eight concepts of TQM, this paper critically analyzes the readiness of the Abu Dhabi Police Department for the implementation of TQM approach as part of the strategic planning initiative of the department to improve the performance of the department. Keeping the maintenance of security and stability as the main goal the Abu Dhabi Police General Headquarters has framed its strategic initiatives for excelling in its performance. The strategic priorities include (i) effective controlling of the crime, (ii) increasing the confidence of the community in police and public safety services, (iii) maintaining security and safety in the Emirate of Abu Dhabi, (iv) making commuting through the roads safer, (v) improving the performance of the staff of the department by implementing the best international practices and (vi) providing all policing operations with functional support (Abu Dhabi Police Strategic Plan, 2008). The responsibility for improving meeting these strategic priorities and improving the performance has been entrusted with the Strategic Management and Performance Improvement Department reporting directly to the Commander General of Abu Dhabi Police. Unlike many of the other police forces in the world, the aim of Abu Dhabi Police does not stop with achieving peace by reducing crime. The Department embarks upon much deeper and broader concept of performance, which is more visionary in nature. Therefore the objective of Strategic Management and Performance Improvement Department is to transform the Abu Dhabi Policemen from the conventional symbol of watcher and guardian to the a non-traditional image of the comprehensive employee. This calls for a critical assessment of the readiness of the department for implementing a TQM approach so that the Department can contribute more to the maintenance of peace, tradition and justice in the Emirate of Abu Dhabi. Total Quality Management "Total Quality Management (TQM) is a set of management practices throughout the organization geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement." (Free Management Library) In the TQM approach, all members of an organization are expected to participate in improving the processes. TQM also facilitates improvements in products, services and the culture in the working environment (ASQ). Edward Deming has

Globalization and the gains from international trade Essay - 1

Globalization and the gains from international trade - Essay Example Using certain assumptions, Samuelson concluded that although it cannot be illustrated that everyone stands to gain under free trade, it can nevertheless, be proven that no one could be any less worse (Kemp 1995, pp. 3-4). According to him, in a free system, both production and consumption always end up higher than those in autarkic states. A free trade society is better off since the trade frontier rises high above the autarkic frontier on all aspects implying that it can obtain more all of such goods minus some of the tedious inputs (Samuelson 1962, pp. 820-821). Kemp believes that gains in free trade is evinced only if none of the countries within the globalised system is worse off than those in smaller customs unions. Free trade, according to him, is just one of the integral characteristics of globalisation that ultimately gives rise to more global development (Kemp1987). Kemp (1962) expanded on Samuelson’s theory by proving that GTIF is applicable to countries of whatever size under similar assumptions. Using the equation p1 z1 – w1 a1 ? p1 z0 - w1 a0, Kemp concluded that it is impossible to make everyone better off by a mere redistribution of goods under autarky and illustrated, using the same utility curves employed by Samuelson, that free trade is better than autarky (see Fig. 2). ... Point pp also passes below u1 because it operates under autarkic condition, but point RR, which operates under free-trade, can neither lie inside autarkic levels. In sum, the GFTIP has four core theories, assuming a fixed market with finite numbers of individuals and commodities: free trade is better than no trade, whether an economy is small or big; any improvement in trade is beneficial in the case of small open economies; trade in further products is likewise beneficial for small open economies, and; a relationship involving any trade agreement is mutually beneficial for any subset of trading countries (Kemp 1995, p. 105). ii) Carefully explain and annotate the proof of the classical GFITP provided by Grandmont and McFadden (1972). Why is this proof generally regarded as the first satisfactory proof of the classical gains from international trade proposition? The first satisfactory and complete proof of the classical GFITP is believed to be that propounded by Grandmont and McFadde n in 1972. The reason for the long lag of time between proposition and proof lies in technicality: the absence of a lump sum compensated world before World War II (Kemp and Wan 1972). Grandmont and McFadden proved that autarkic countries can subsequently evolve into free trade without harming their consumers through internal financing to ensure, at least, that consumers are not worse off than before. With the classical GFITP reduced into Propositions A and B, Grandmont and McFadden developed a model to prove their validity (1972, p. 110). In the Grandmont-McFadden model, both Propositions A and B assume decentralised and multiple-consumers nations with competitive domestic markets. Proposition A states that â€Å"Given a world competitive trade